Certuma Waiting Room

Clinician Queue Dashboard

Live intake queue across active telehealth sessions.

connection: healthy sync: healthy mode: clinician_queue

Clinicians Online

0

Patients Waiting

0

Urgent

0

Median Wait

0m

SLA Breaches

0

Team Workload

No workload data yet.

SLA Watchlist

No SLA breaches.

Priority Assistant

Next Best Patient

No recommendation available yet.

Queue Tabs

Safety Lane

Filters & Sort

Queue

Patient Status Risk Priority Wait Red Flags Snapshot Assigned Indicators Actions

Case Preview

Select a patient row to view a 20-second snapshot.

Decision Certificate

Select a patient row to view certificate details.

Clinical Reconciliation

Select a patient row to review AI vs clinician comparison.
Select a patient row to preview details.

Reconciliation Summary

No reconciliation data yet.

Recent Closed Cases

No closed cases yet.

Operations Feed

Writeback Retry Queue

No pending writeback retries.

Decision Audit Trail

No clinician decisions yet.